Chief Executive Officer
850-434-2638 x 1101
Missy began working with the agency in December 2014. She has been in the field of developmental disabilities services since 1997 and comes to The Arc Gateway after being COO at another Arc agency in the area. She shares knowledge and understanding of our clients and the services provided from her work as group home staff, supported living coach, supported employment consultant and support coordinator.
In addition, Missy has been active in fundraising activities with her previous agency, as well as community involvement in various activities and events. In her spare time, she can be seen acting with a local dinner theater acting troupe.
Missy holds a Bachelor of Arts degree in Psychology from Elon University in North Carolina and is originally from Virginia. She currently lives in the area with her husband and two children.
Chief Operating Officer
850-434-2638 x 1103
Cathy Lauterbach has shared her talent with Arc Gateway for almost two decades. A California native, Cathy obtained a bachelor's degree in management from St. Mary's College in Moraga, California. She began her employment with Arc Gateway in 1995 as an employment specialist. From that role, she became the program manager at the Pollak Training Center before moving into the position as director of Residential and Community Services, and now currently her position as COO overseeeing adult programs at Arc Gateway.
Chief Financial Officer
850-432-8404 x 1107
Our new Chief Financial officer Daniel Buryj comes to us from San Diego with a wealth of knowledge about the non-profit and financial industries.
Daniel has nearly two decades of service in the non-profit sector, holding several operational and financial leadership positions within diverse organizations focused on social change through human services, the arts, and technology.
Dan graduated from Bentley University in Waltham, MA with an undergraduate degree in Public Policy & Social Change. He is currently pursuing his Masters of Nonprofit Management at Regis University.
Development and Fundraising Manager
The Arc Gateway Foundation
850-434-2638 x 1105
Born and raised in Pensacola, Grier obtained a bachelor's degree in hotel and restaurant management from Auburn University. She previously worked withour community partner at the Pensacola Sports Association as Event Coordinator. She began her employment at The Arc Gateway Foundation in February of 2015 following her passion for event planning and fundraising. She loves meeting new people and is inspired by the many clients who allow her job to be fun and rewarding.
Community Based Employment and Pollak Industries Manager
Manager, Pollak Industries and Community-Based Employment Carol Hicks was born and raised in southern California (the mountains and small towns… not Los Angeles!). She earned her college degree at University of California at Santa Barbara and came to Florida in 1979 while traveling with her cousin. Like so many others, they both got “sand in our shoes” and decided to stay. Carol found a job with Arc Gateway in 1981 at Pollak Training Center as a behavior assistant. She transferred to Pollak Industries in 1982 as a skills trainer and moved up to vocational evaluator and then as the developmental training program coordinator until 1990, when she left that program to manage the agency’s Community-Based Employment. Carol now manages both Community-Based Employment and Pollak Industries.
Senior Adult Program Manager
Janet McIndewar comes to us from Boston where she graduated from the University of Massachusetts Amherst, with a bachelor’s of science in home economics. She spent two years with the U.S. Peace Corps in the Philippines, as an extension service nutritionist, then moved to in Pensacola to lead the Senior Adult Program in 1991. As she says, “The Arc seniors just grabbed my heart and wouldn't let go.” In addition to her duties in the Senior Adult Program, Janet also serves as the staff liaison to Arc’s Recreation Committee.
Children's Services Director
850-434-7755 x 2101
MaryAnn Bickerstaff had always planned to become a special education teacher, a decision partially influenced by having an uncle with Down Syndrome. While completing special education coursework at the University of West Florida, she had a guest speaker from the local Arc come to speak to her class about the Pearl Nelson Child Development Center. She immediately knew she could combine her passion for young children with her desire to be a special education teacher. She secured a semester-long practicum at Pearl Nelson Center in the fall of 1985 and loved it the moment she walked into the building. MaryAnn’s work at Arc Gateway is a significant part of who she is and she says “I am blessed to have a team of professionals who share this passion with me.”
Pollak Training Center Program Manager
850-438-5577 x 1113
A native Pensacolian, Dawn Von Stein graduated from the University of West Florida with a bachelor’s degree in early childhood and elementary education. She began working at Arc in 1993 as a support specialist for the Women’s Training Center where she felt she could use her teaching background to help teach daily living skills to the women at the group home. She’s made her career at Arc Gateway, she says, “Because there are few other places I could work where every day is different, I feel like I’m making a difference in someone’s life, and I am truly loved by those I serve.”
Residential & Communtiy Services Director
850-434-2638 x 1123
Rebecca is a Pensacola native who graduated from the University of West Florida with a degree in early childhood and elementary education. She began working at The Arc Gateway in 1997 in the Pal/Ace program as a support specialist. From that role she became a group home manager with one of our ladies group homes and then moved into her current position of Director of Residential and Community services.
PALS Program Director
Dondie is an innovator with more than 15 years’ experience driving results in program management, marketing, and media production. In addition to her studies in Journalism and Communication Arts at the University of West Florida, Dondie has received certification in Nonprofit Management. Dondie is very active in the community serving on board of directors for area nonprofit organizations, secretary/treasurer for UWADA, Loaned Executive with United Way, and volunteer with Special Olympics.
Dove Gift Shop and Dove Garden Shop Manager
Sondra Massraf is buyer and manager for both of our gift shops. She joined Arc Gateway in June 2013 and comes to us with more than 20 years of retail management experience. Sondra earned a degree in fashion merchandising and design from Wade College in Dallas. She has lived in Pensacola for the past 20 years with her husband, David.
Dove Gift Shop located at West Florida Hospital and the all new Dove Garden Shop located at 1020 East Fairfield Drive. Dove Garden Shop features a variety of gifts for the home and garden including ceramics made by Arc Gateway artists and a selection of recycled, repurposed, Fair Trade, handmade and locally produced gifts.
Employment Services Director
Jeffrey Weikert serves as the Employment Services Director for The Arc Gateway, Inc. He has previously served the needs of disabled individuals as a Supported Employment Consultant, a Supported Living Manager, a Personal Supports Manager, a Supported Employment Manager, and a Special Olympics head basketball coach. Jeffrey earned a BS at East Carolina University and an MA at Salve Regina University before moving to Northwest Florida in 2008.